Careers at PyraHub
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Customer Success Agent
We are seeking a highly experienced Customer Success Agent to join our team. The ideal candidate will have a strong background in sales and a keen attention to detail. You will play a crucial role in ensuring customer satisfaction and driving retention. **Key Responsibilities:** - Provide exceptional support to customers, addressing inquiries and resolving issues promptly. - Collaborate with sales teams to identify upsell opportunities and enhance customer engagement. - Monitor customer health metrics and proactively reach out to at-risk accounts. - Develop and maintain strong relationships with clients to foster loyalty and satisfaction. - Conduct regular check-ins and feedback sessions with customers to ensure their needs are met.
Key Requirements
- Proven experience as a Customer Success Agent or similar role.
- Strong background in sales with a track record of achieving targets.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Ability to work independently and as part of a team.
Sales Development Representative (Remote, US Market)
#### High Commissions Competitive Base Fast-Paced Culture We’re a results-driven digital marketing agency looking for hungry, ambitious Sales Development Representatives to join our remote team. Your mission: connect with potential clients in the US market, qualify leads, and book high-quality appointments for our closing team. #### What You’ll Do: - Prospect and qualify leads via cold calls, email, and LinkedIn - Book sales calls for our account executives - Follow up consistently and manage leads in our CRM - Hit and exceed weekly KPIs – we measure performance closely - Adapt, learn, and improve your pitch over time #### What You Get: - Very competitive base salary - High commissions – performance is heavily rewarded - Work with a fast-moving, ambitious team - Opportunity to grow into closing roles or leadership #### Requirements: - Experience in sales or appointment setting (in the US market) - Excellent spoken and written English - Self-motivated, coachable, and driven by results - Comfortable working in a competitive, performance-based culture Job Type: Full-time with Flexible hours #### Pay (USD): $742–$770 to $2 385–$2 475 per month, depending on your output
Key Requirements
- Experience in sales or appointment setting (in the US market)
- Excellent spoken and written English
- Self-motivated, coachable, and driven by results
- Comfortable working in a competitive, performance-based culture
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