Privacy & Legal

Overview

This page describes how we handle personal information and sets out the core legal terms for using our services. We keep language practical and reserve the right to update this page to reflect operational, legal, or security changes.

What we collect

• Account and application details (e.g., name, email, phone, profile information you submit).
• Verification media you choose to upload (e.g., short video samples).
• Usage, device, and technical data (e.g., IP address, browser, pages viewed).
• Cookies and similar technologies (including analytics/advertising pixels and conversion tracking).
• Communications you send to us (e.g., support inquiries, notes).
• Limited information from partners or service providers necessary to operate our services.

How we use data

• Provide and improve the site, applications, onboarding, and related services.
• Process applications and communicate about next steps.
• Maintain security, prevent fraud/abuse, and ensure service reliability.
• Perform analytics, measurement, and limited advertising (e.g., pixel/conversion tracking).
• Comply with legal obligations and enforce our terms.

Where required, we rely on consent; otherwise we rely on performance of a contract, legitimate interests, or legal obligations, as applicable.

Sharing

We share data with service providers who help us operate the service (e.g., hosting, analytics, communications), strictly limited to what’s necessary. We may disclose information if required by law, to protect rights/safety, or in connection with a corporate transaction. We do not sell personal information.

International transfers

Data may be processed in locations where we or our service providers operate. We use appropriate safeguards for cross-border transfers consistent with applicable law.

Retention

We keep information only as long as needed for the purposes above, and to meet legal, accounting, or reporting requirements. We periodically review and minimize retained data.

Your choices & rights

• Access, correct, or delete your information (subject to limitations).
• Object to or restrict certain processing; withdraw consent where applicable.
• Manage cookies via your browser settings and available opt-outs.

To exercise rights, contact support@pyrahub.com. We may request verification.

Cookies & tracking

We use cookies and similar technologies for essential functionality, analytics, and limited advertising/measurement (including pixel and conversion tracking). You can manage cookies in your browser. Some features may rely on cookies to function properly.

Security

We employ administrative, technical, and organizational safeguards designed to protect personal information. No system can be guaranteed 100% secure, but we continuously improve our controls.

Terms (summary)

• Use is subject to these terms and all applicable laws; accounts are for authorized purposes only.
• We may update, suspend, or discontinue features at any time.
• Content you submit must be accurate and lawful; you grant us the rights necessary to operate the service.
• The service is provided “as is” without warranties; to the maximum extent permitted by law, our liability is limited.
• You agree to indemnify us for third‑party claims arising from your misuse or violation of these terms.
• These terms are governed by the laws of our principal place of business; venue and dispute resolution follow that jurisdiction’s rules.

Changes

We may revise this page. Material changes will be indicated by updating the effective date. Continued use after changes indicates acceptance.

Contact

Questions or requests: support@pyrahub.com